Terms

Payment
I accept payments by PayPal. PayPal is super easy to use, secure and you don't even have to have an account, you can simply pay with your credit card. Just select "PayPal" at checkout, then a page will come up that directs you to enter your credit card info without opening a PayPal account.

For Ready Made items I always aim to ship your item to you within 2 days of your payment clearing, usually it is next day. For Made to Order items, these will be shipped within 1 business day of completion.

Local orders and pick up I accept cash or check.


Shipping
I pride myself on getting my orders out as quickly as possible. I ship via Royal Mail and aim to get my orders out within 48 hours of order being received and payment being confirmed. UK orders are sent first class and usually arrive next day. Overseas orders are sent via airmail, please allow at least 5 business days but may take up to 15 business days, from date of shipping (not necessary the date of purchase), to arrive. I will email you as soon as the items have been dispatched.

Any crochet items made to order will be shipped 4 weeks from date of order. If this is a big order further discussion will need to take place at the time of purchase to agree on a different timescale.
Any made to order cards will be shipped in 5-9 days of order. If this is a big order further discussion will need to take place at the time of purchase to agree on a different timescale.
Please allow for this in your own planning if it is for birthdays, holidays, special occasion etc and despatch times will be discussed via email at the time of any order being recieved.

Please understand that once your item leaves my hands at the post office, I have no control over how quickly it gets to you.

I always ship your items carefully wrapped to ensure it gets to you in perfect condition.

International customers are responsible for all import taxes, customs duties and/or fees associated with their respective country. I will always describe the paid value accurately on the customs form.

I ship to the address stated in the details you proved at the time of purchase, not your PayPal account. If you are purchasing an item as a gift, I will gladly gift wrap and mail directly to the recipient - please let me know in 'notes to seller' during checkout.